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No reservations - Your own ID is always ready. No scheduling with operators, no cancellation or rescheduling fees.
Domestic (toll free) or International - Each conference ID comes with a toll free number and a corresponding regular long distance number to use when dialing from outside the U.S. and Canada.
Multiple IDs and cost centers - You can have as many IDs as you want and assign cost center identifiers to each. The invoice sorts fees by cost center. Manage IDs/cost centers yourself online, or call and we'll do it for you.
Account Codes - This extra accounting feature asks the host to enter an account or client/matter number at the beginning of the call. Billing is then sorted by ID and account code.
Online live call manager - Sign in to your Civicom account and click on the ID to see who is on the call, mute/ unmute or drop them. You can also add parties (dial out to them) on the fly.
Mute/unmute - Participants can use touchtone to mute and unmute themselves.
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Savings - The fee is 15¢ per minute per partywell below the 25-50¢ others charge for the same service. International participants also pay their normal long distance fee to the U.S.
Optional host PINs - With this feature the conference will not begin until the host enters his PIN. This adds an extra measure of security since only the host knows the PIN. You can turn this feature on/off for an ID at any time, and the PIN is customizable.
Optional moderator/participant codes - For accessing additional features such as self administering sub-conferences, muting/unmuting all participants, etc.
Professional Service Greeting - Ask about a greeting customized to your organization; e.g., "Welcome to [your organization name] conferencing... "
Recording and transcribing - You can turn call recording on before any conference begins, or turn on recording on the call. To get the recording, sign in and click on "View Stored Recordings." Let us know if you would like a transcription.
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