View Respondent LiveThey say a picture is worth a thousand words. When it comes to IDIs and focus groups, being able to see your respondents live in their natural setting via webcams exponentially increases your ability to gain insights valuable for your study.
Webcam Tech Checks At Civicom, we have perfected a webcam management system that is designed for marketing researchers. Each respondent is tech checked in advance to assure the respondent will be effectively visible in the webcam screen, as well as heard.
Respondents Are ReadyAt the time of your interview, we make sure the respondent is in the interview or focus group and ready to go. Our team of CiviTechs works day and night for our clients to get respondents ready for prime time in your IDIs and focus groups.
We Handle the Details We manage all the details through a webcam tracker that is updated for you daily, so that you always know what is going on. We take care of sending webcams to respondents who don't have them. If the respondent already has a webcam, we test it.