About Us

What Sets Us Apart

Civicom is a group of people working together to create value for others. We try to do it exceptionally well because we believe we’re creating something important.

From the beginning, we wanted not just to create a company, but to create something remarkable. A company that would create value for others, a sense of purpose for its employees, and give 10% to charity.

We’re Driven - VBR

V — Amazing customer Value.

Speaks for itself. It is the starting point of everything we do. A business is a group of people working together to create value for others. And we should enjoy the challenge of serving customers well.

B — Always getting Better.

Is about continuous improvement. Everywhere. We can never be static. We have to be flexible and inventive. We have to change faster than the world around us. The goal is to be better than the competition and maybe even be the best in the world in some dimension or for some particular target.

R — Doing the Right thing.

What does doing the Right thing mean? The “Right thing” is about Integrity—doing the right thing when it’s not the easy thing—and also getting to the right answer. Being right, or correct, when we make decisions about our business and in serving customers. Integrity refers to both personal and intellectual integrity—facing reality unflinchingly.

Roots

A company’s culture is like the roots of a tree. No mighty tree ever grew without a strong support system. The groundwork beneath our culture was laid when 10% of profits were pledged to charity when the company was founded. This act became the “stream beside our roots that nourishes our growth.” Many of the traditions that have forged our ethos over the years go back to this imagery and what it stands for.

The traditions, disciplines, documents, credos, and processes that form our shared mindset and principles, are the roots of the ways we act and behave. adding emphasis and meaning to our goals.

Trees became a wonderful metaphor for business-building. We must grow and make a profit in a competitive marketplace. With perseverance, nurture, care, and time, a beautiful and magnificent creation can emerge.