”Your team is always proactive and helpful. It is what makes you stand out vs. other partners.Market Researcher
”Civicom always provides a very clean and professional experience.Market Researcher
”The entire team is easy to work with and make my life easier!Market Researcher
”Civicom is very reliable and knows my preferences as a moderator.Market Researcher
”Your high-touch, can-do attitude is everything! 🙂Market Researcher
”Team members consistently went above and beyond the call of duty.Market Researcher
”Webcam pilots went very smoothly - clients were impressed.Market Researcher
”I love having a dedicated team. Everyone is helpful and knowledgeable and always quick to respond.Market Researcher
”The team was very helpful assisting our clients when they experienced technical difficulties - the support is always appreciated!Market Researcher
”The team was great! I really appreciated the participation status that was sent over for each group. Very helpful!Market Researcher
”The team is very responsive to emails and confirms receipt of all emails. Also very helpful on the day of fieldwork, uploading stim, etc.Market Researcher
”This project had very needy clients as well as a super fast turn around. Stan, Gabriel and their team didn't miss a beat and left the clients VERY impressed with the Civicom platform!Market Researcher
”We always have an excellent experience with the Civicom team, they are business partners in every sense of the word. Thank you Civicom.Market Researcher
”Your customer service, attention to details, and flexibility is what keeps us coming back time and time again.Market Researcher
”Very responsive and flexible with the interview times, rescheduling last minute etc. The client was happy as well so overall great experience.Market Researcher
”Support on calls is excellent - takes the stress out of conducting webcam/remote interviews to know someone is one hand to deal with tech issues.Market Researcher
”Very responsive, professional, jumping in as appropriate to support the respondent. Just very consistent high level service. Thank you.Market Researcher
”Very responsive staff, wonderfully understanding with novices (like me), good communication. Delight to work with.Market Researcher
”You are very hands-on and responsive. I have been very happy with the exceptional level of customer service provided.Market Researcher
”Chatterbox team did amazing! When we had a last minute addition late at night, I was relieved to know someone from the team got the message! I absolutely love working with your teams!Market Researcher
”Excellent client service! Consistent level of service provided throughout quick-turn project along with attention to detail which allowed us to complete this in record timing w/o issue.Market Researcher
”I don't know what I would do without you guys! Tons of cancellations/replacements through the entire project. Tech support was super responsive, proactive, and a pleasure to work with!Market Researcher
”We love working with Civicom because they are excellent at helping us manage our respondents and handle issues ahead of time.Market Researcher
”I was extremely pleased with the level of service I received from Civicom. I was working with 2 other similar vendors at the same time, and I felt that Civicom outshone them all.Market Researcher
”Very responsive, whether responding to more mundane questions or bigger "we need help now" technical issues - it's comforting to know someone is always there.Market Researcher
”Edwin was very helpful with the irregularities of our project and was very responsive to our schedule.Market Researcher
”The project managers/operators were very helpful and very punctual. Transcripts delivered quickly. Great service!Market Researcher
”As always you do an amazing job by booking people and making thing easier, Thanks to all of you!Market Researcher
”The self admin system worked great. the client service team answered numerous questions and gave assistance to our moderator who had never used the system before.Market Researcher
”This was a last-second request and the team quickly mobilized to get it set up and coordinate with the recruiting partner so that it went off without a hitch. Thanks for all your help!!Market Researcher
”You guys are the best, always so friendly helpful and amazing. Love you all - but Glen especially.Market Researcher
”The team is absolutely awesome, worked around the clock for us! Would not have been successful without them. 🙂Market Researcher
”Recruiting went well/all the set up/communication was good. The moderators were extremely helpful regarding setting up the guide and issued an excellent topline report.Market Researcher
”We had groups spread out throughout the day so we had many Civicom folks as our touch point and they all communicated with each other so the transitions were seamless.Market Researcher
”All the technical team has always been willing to facilitate the work, in an efficient and friendly way.Market Researcher
”Efficiency, efficacy team work, I'm real satisfied with the attention and the collaboration with the projects that we've been working together, Nice job!Market Researcher
”The team was outstanding in helping to find a solution for how to run the sessions. Jonathan in particular was patient and helped us find a way to conduct the interviews in an optimal way.Market Researcher
”Customer service! You guys are always on the ball. I never worry that there will be a problem or challenge that can't be resolved quickly and professionally.Market Researcher
”Always responsive and timely replies, always super friendly and helpful, overall a pleasure to work with!Market Researcher
”Always present to support, and advised about how easy/appropriate it would be to ask questions in a certain way during the kick off. Easy and pleasant to work with.Market Researcher
”Very good customer service, scheduling went well, tech went well; really no complaints, very solid project.Market Researcher
”Civicom is quick to respond to emails and set up service. I was incredibly pleased with their customer service! Overall, it was a pleasant experience working with you.Market Researcher
”All the operators were very helpful and attentive. Great project management and assistance with the stimuli.Market Researcher
”Great team, very responsive to last minute requests. Good communication to stay on top of project details. Rarely do we have technical issues. Very pleased!Market Researcher
”You take the stress out of the project when using Civicom. You are in direct contact with the agencies which makes my life a lot easier, continue doing what you are doing.Market Researcher
”This was my first time using Civicom and had a great experience- your reps were very helpful and informative.Market Researcher
”Patricia and her team have been awesome in helping designing a completely innovative methodology i.e. telephone groups with breakout sessions. Very impressed!Market Researcher
”Always very responsive to needs and flexible with changes. And customer service is excellent with great communication. Very much appreciated.Market Researcher
”I think Civicom is the only company capable to handle Hispanic projects and takes the time to conduct tech checks in language. I think that makes the difference.Market Researcher
”Civicom did an excellent job responding to all questions and supporting all our needs. The staff is very competent and had our best interests in mind through the whole project. Good job!Market Researcher
”Your ability -- and willingness - to allow for client's Stim modifications and iterative approach makes the partnership worthwhile. As you know, I consider you to be an extension of my team and truly appreciate all that you do to make our projects go smoothly!Market Researcher
”Platform techs are very helpful with uploading stim, quick to respond to any issues, change stim during research when needed, work well with recruiters and always reply quickly to confirm they've received emails.Market Researcher
”LOVE how friendly, accommodating and responsive you always are - always so polite when we make all our demands, no question is too dumb or difficult for you! Hope you know how much we appreciate it.Market Researcher
”Everything was great. I feel that my colleague was quite demanding on the amount of tailoring and updating that the online board required and she was always met with polite and professional responses from the Civicom team. Thank you 🙂Market Researcher
”The Civicom team helped set up a live demo very quickly for our client who will be using the platform for their upcoming research. It was a successful demo that helped the client feel comfortable using Civicom.Market Researcher
”Civicom team is always very responsive and stays on top of the details. The team did a wonderful job. (I also had another/similar project fielding at the same time and we were able to avoid scheduling errors, etc. which was fantastic)Market Researcher
”Attention to detail, great customer service (friendly, helpful staff), willing to accommodate last minute changes AND call attention to errors (qual vendor made mistake with time of interview and Civicom caught the error). Fantastic job, thanks to all that helped!Market Researcher
”Participant recruitment, project management was great. The groups went off without a hitch and no technology issues. Working with Civicom was very reassuring and the project ran smoothly.Market Researcher
”Great attention to detail, responsiveness, flexibility - you guys worked with us with a challenging client who was constantly changing stimuli last minute and did it flawlessly. Nothing could be improved - we are always extremely happy with your customer service level!Market Researcher
”You all were great working with us under tight timelines and thinking ahead to better our sample specs. The respondents for the most part were great, and the functionality of video interviewing was an interesting methodology we're sure to use again.Market Researcher
”Both Katrina and Maria were most helpful and outgoing in their effort to assist us. Starting from helping us promote the tool to the client through the field work and up to the end of the project.Market Researcher
”Everyone was very kind and accommodating, especially since we were on an extremely tight timeline and Civicom was incredibly understanding with everything. The team also did an excellent job recruiting.Market Researcher
”Everything was excellent. The team was able to get all respondents logged on successfully. The customer service from Ben and Bill was outstanding. And our client was very pleased with your platform. This was the first time they used this particular service.Market Researcher
”Civicom always does a spectacular job for us. They are proactive, thorough and a great problem solver. I wish all of my partners were as good as Civicom! You guys are the best, we always have successful projects when we work with you. Thank you as always!!Market Researcher
”Always appreciate the support we are provided for each study! I/we appreciate all the extras you provide in order to keep projects moving along. Your support during Covid-19 has been fabulous. Thank you!Market Researcher
”There were a lot of technical difficulties on the participant side of this project. The team worked very hard to resolve all of the issues to the best of their ability during each interview. It would not have gone as smooth as it did without the tech support.Market Researcher
”This project involved a client who had several last minute changes to scheduling and stimuli, but you would never know it based on how Stan, Gabriel, and their team handled it. They made what should have been a very stressful project flow with ease and leave the participants very happy and reporting a "great experience". THANK YOU!Market Researcher
”Gabriel and his team went far beyond traditional support. They were amazing (I called them all super heroes) supporting this extremely last minute project (it was for one of our newer offices that had never worked with your team). My deepest thank. I hope your company understands how terrific they are!Market Researcher
”Civicom were so flexible with last minute changes from a fairly demanding client which we were so appreciative of. I also found the staff incredibly friendly which really helped put our high profile respondents at ease. I had full confidence in the team in sorting out any technical issues smoothly and effectively which as a moderator provides you with one less thing to be thinking about! Great service from Civicom team.Market Researcher
”You always go above and beyond. Always. Flexible in timing even when it seems impossible. You have never said no or pushed back even when we knew we were asking a lot. There is never a failure on your part to make our projects a success. Annie McDannald and her team are truly everything we should all strive to be when providing service to our customers.Market Researcher
”We received final stimuli late in the evening the day before the interviews were scheduled. The Civicom team was very helpful with helping me getting everything uploaded and working. Since it was after hours for the ET team, I was directed to another team that was working at the time. I really appreciate the flexibility and helpfulness of the Civicom team, and look forward to working with you further in the future.Market Researcher
”(1) Civicom's associates are always very helpful, supportive and flex to the needs of the project. On this study, Kevin Lang and Edwin Arcilla did great work!Market Researcher
(2) Civicom offers a technical ability - to put stimulus items on individual and separate ""tiles"" that can be moved around on the screen - that your competitors do not.
Because of the quality of Civicom's people, and your unique technical abilities, I insisted we go with Civicom rather than anyone else for this project!
”Kyle continues to be an exceptional partner for all my projects. It is hard to imagine doing a project without him. For this particular project, I was especially grateful for Kyle's flexibility in allowing us to update the stim as the client's design firm made updates over the course of the sessions. That is invaluable! My clients and internal partners are extremely happy with the platform, the client service and the learnings we're getting by partnering with you.Market Researcher
”Operators 100% polite! Operators always early and ready when I dial in. Operators THINK about troubleshooting and tracking down the respondent. Good communication with us moderators. Recruitment for studies is often a challenge and Civicom is never the weak link in the chain - it's very nice to have ONE STEP in the process that we DON'T have to worry about. Appreciate your support.Market Researcher
”Your team accommodate seamlessly changes in our project (i.e. timing for execution, screening, asking for pics, etc. ). We usually have changes at the last minute in our projects. It is nice to count with a supplier partner that understand our needs and help us executing our project.Market Researcher
”Kevin and Kyle's responsiveness and collaboration were everything I thought they'd be, and more. I'm so grateful to have you guys as a partner now that my projects have started to shift online. I feel confident in reaching to to Kyle to talk through options for potentially complex stim exposure. Looking forward to doing the next few with them!Market Researcher
”Amazing service as always! The best in the business. Thank you!Market Researcher
”The project was last-minute but set up very quickly. Everything went smoothly!Market Researcher
”Responses times were brilliant and the team was very attentive.Market Researcher
”The team is awesome, the support is unparalleled which is why I will continue to use Civicom.Market Researcher
”Our firm loves working with you folks! Professional, responsive and caring!Market Researcher
”Tech support, timeliness and attention to detail are wonderful. Thank you!Market Researcher
”Your flexibility and professionalism shined through!Market Researcher
”The service I get as a mod from Civicom is always great.Market Researcher
”You guys always handle everything well!Market Researcher
”Outstanding customer service.Market Researcher
”Civicom is great for all projects, all the time!Market Researcher
”Great transitions between project managers! Team was proactive with all technology issues.Market Researcher
”All very smooth. Issues dealt with quickly. No real problems at all. Great service.Market Researcher
”Schedule delivered on time. No cancellations, all respondents tested the platform on time.Market Researcher
”EXCELLENT TEAM, always on time for us, always there! ONE of the BEST PARTNERS we have!Market Researcher
”Civicom host always an absolute delight, on time, efficient, polite and kind.Market Researcher
”I always have the best experience with everyone from Civicom. Keep up the great work!!Market Researcher
”You guys do a great job and always make it easy to work with you!Market Researcher
”Operators are professional and very helpfulMarket Researcher
”You are always so on top of things. Thank you!Market Researcher
”Your team is very responsive and accurate. Love working with Civicom!Market Researcher
”You guys always do an amazing job!Market Researcher
”Excellent preparation for our project with extremely short noticeMarket Researcher
”Online platform is excellent and I have total control based on my web access.Market Researcher
”Great project management, responsiveness, and easy to work with!Market Researcher
”Extremely responsive and flexible. Professionalism could not be higher.Market Researcher
”Great support before, during, and after.Market Researcher
”Prompt, friendly, professional, accommodating, the good list goes on...Market Researcher
”I've been a Civicom customer since September 2011. As an advertising professional for a global agency, we work FAST. Civicom provides fast and reliable transcription services.
Here are 3 Reasons to Use Civicom today:Lindsay Marie3 Reasons to Use Civicom
1. Prompt Service (often ahead of schedule)
2. Detail Oriented - If you send a duplicate, corrupt or blank file, they will contact you. You won't be charged extra for this service.
3. Customer focused service- Do you have a last minute request? Will you be sending the audio file on Saturday and need it first thing Monday morning? Civicom will deliver. Just call them in advance.
”Transcription wing does a GREAT job at transcripts.
they take the time to look up the correct spellings for odd things mentioned by my research participants, and they work hard to produce accurate transcripts even when the audio recordings aren't ideal.
I love that they offer flexible transcription turnaround times. Sometimes I need my transcripts in 24 hours and sometimes I don't need them for a week -- great to be able to enjoy a discount for normal turnaround so I can "splurge" on fast turnaround when I need it. very highly recommended!Julie Francis, BellaVia ResearchGreat transcripts with flexible turnaround times!
”I had a couple highly detailed and complex PDF contracts that needed to be put into Word for updating. No one could find the original Word docs and these were ~5 pages each and would have been hours of work for me or another team member to transcribe.
I explained my needs to Transcription Wing and they provided me, within a day, a perfect Word version of the PDF. I was then able to modify the Word version to what the client needed, sent to my Legal for approval, then to the client to assist in closing $500K in business.
Huge win and recommended it to several colleaguesTom A.Excellent work - recommended to others internally
”I needed transcription performed for my doctoral dissertation, and I am happy that I chose TranscriptionWing. The customer service is terrific; they responded to emails quickly and were super helpful in getting my account set up. The prices are also extremely reasonable, and numerous options are available for how the transcription is done and by when. The economy option is only $1.29 per minute of audio. This price is substantially better than most other transcription services that I know about. Finally, transcripts are returned quickly—sometimes within a day or two (even when economy pricing is chosen). The accuracy of the transcription is not 100%, but it's still very good. In short, when it comes to service, pricing, timeliness, and overall quality, TranscriptionWing is topnotch. I am completely satisfied and will continue to choose them. Highly recommended!Philip M.Excellent! Great customer service, affordable prices, and quick and satisfactory transcription
”I have submitted nearly 40 one hour telephone interviews to Transcription Wing over the last month or so. I opted for the 5 day service (it is the most economical). The price is better than any other service out there, and the turnaround is always faster than expected. I receive my transcripts by e-mail as well as in my account, and all the details are clear and accounted for. The billing has been accurate and hassle free. The transcripts are clean, professional, and accurate. They look very nice, which is important when sharing back with my participants. They load in to NVivo with no trouble. Transcription Wing has cut my project time in half.AlyssaTranscription Wing is great!
”I am using TranscriptionWing's services to have my qualitative PhD dissertation interviews transcribed, and they have been a massive help in this process. They offer very good rates according to how fast the turnaround time is. Their next day, 1 day, and 2 days options have been instrumental in this process so that I can quickly code the data before I interview the next person. Methodologically and practically, this is the ideal situation. A few typos here and there, but this is infrequent and very minimal. Transcripts are ALWAYS delivered on time. FYI for researchers, if your IRB needs a confidentiality agreement from them, TranscriptionWing easily provided me with one. Definitely recommend.TranscriptionWing UserFast and Dependable
”I am very happy with the service I received from Transcription Wing. I'm a PhD student completing my final year of my program and I greatly appreciated the quick turnaround of my transcripts. This quick service is allowing me to analyze my data and complete my final report within my allotted timeline. I would recommend Transcription Wing to others and utilize their services in the future.D. FrancisQuick Response Time
”Our business involves doing lots of customer and client interviews. We depend on TranscriptionWing to deliver us accurate transcripts of our conversations. This information must be delivered with a high degree of accuracy--and that's not always easy when you're talking in the acronyms that litter today's technology. TranscriptionWing comes through for us--always on time (sometimes even early!) and at a fair price.Peter Meade, Hetzel Meade Communications Inc.Excellent, dependable assistance for our business
”We've used TranscriptionWing for a couple of years, and they've always done an excellent job of transcribing our interviews for MT magazine. We sometimes have speakers with foreign accents on the interviews, and they handle these very well with minimum errors. Really good to work with this company and we'll continue giving them our transcription work.DougExcellent Experience
”I've been using TranscriptionWing for a number of years. I used to have to jump through hoops to get local suppliers to get my work done on time. Now I only have to upload my audio and wait a few days or even hours to get my transcripts done. The work is thorough! I've passed the link on to other colleagues because this is such a bit time saver which in the end means saving $$$.Conrad Melanso, President ImageTree inc.Top Marks!
”We have been using TranscriptionWing for our transcription needs for a few months. The transcripts always arrive on time, or slightly early and have all of my requested features (e.g., editable format, identifying speaker). It would be nice if the website used for uploads was a little bit more friendly, but overall, it's a great service.Holle S.Very timely and cost-effective transcription service
”I did a web search to locate a transcribing company to transcribe a conference call for a trial exhibit in a lawsuit. I found Transcription wing in a web search. They provided me with the right price and time frame to meet my needs. My lawyer was impressed with the speed and accuracy with which Transcription wing delivered the final product.JeffreyI needed a transcript from a conference call in a hurry
”TranscriptionWing helped us meet the deadline on a time sensitive project by transcribing recordings from our subject matter experts. This allowed us to create facilitation guides for a product training launch. The recordings were not that great but they did a good job with what they had to work with.DeborahCame through on a time sensitive project.
”Working with TranscriptionWing is easy, quick and reliable. If you ever need anything, made a mistake, have a questions - you just email and they respond quickly. Always on time or ahead of time promised. I trust all my transcription work with them and never doubt they will do what needs to be done to go above and beyond!KellyPartnership
”I've been working with TranscriptionWing for the past 6-8 months, and the experience has been great. They can handle any job I send along, and really help me to be more productive in my job by delivering transcripts in a speedy manner. Their service is friendly and helpful, and extremely prompt.TarynConsistent and reliable
”We use TranscriptionWing on a regular basis for transcripts and they have always delivered within the selected turnaround time. I am impressed how accurate the transcripts are, especially ones with lots of technical jargon. They go above and beyond with transcription and we would highly recommend them.EmilyReliable, accurate transcripts
”I've worked with TranscriptionWing for a few years now, and I'm always very pleased with their service. Always on time, excellent value. My interviews tend to contain a lot of technical jargon and I can tell the person who is typing actually looks things up to get the spelling right. Impressive!DonnaExcellent Value
”I have used Transcription Wing multiple times and have been very pleased. Their prices are fair and they have always hit the turnarounds I asked of them. In addition, I have called TW on two occasions and customer service was both friendly and helpful.JohnDependent and consistent transcription service.
”I use TranscriptionWing frequently, and would recommend this service to anyone who needs an audio recording, short or long, transcribed quickly. The quality of service is excellent, as is the quality of the transcribed documents.JohnExcellent, timely service!
”I have tried many other companies, and have had to spend as much time correcting their errors as it would have taken me to transcribe the recording myself. TranscriptionWing is prompt, reliable, accurate, and really goes the extra mile to deliver a fantastic finished transcript.Deborah BoyarSuperb, flawless, dedicated perfectionists
”Transcription Wing has provided us with high quality transcription at a great price for many years. They respond to customer queries immediately and always maintain the highest level of professionalism at all times.MaryHigh Quality Transcripts with Outstanding Customer Service
”We have used several transcription services over the years and have found the Transcription Wing Services to be very quick, accurate and easy to use. I have recommended this service to many other colleagues and co-workers.EricGreat, fast service for video transcriptions
”Working with transcription wing was quick and easy. Their customer service reps are always willing to help out and the turnaround time for transcripts was shorter than expected.Lauren JulianAwesome customer service
”I had a quick job, and TranscriptionWing came recommended. They did not disappoint! They did what I asked, they way I wanted, when I wanted, at a fair price! Would use them again in a heartbeat.GaryDid what I asked, they way I wanted, when I wanted, at a fair price!
”I am very happy with the quality and attention to details they give to their work. They care about your needs and strive for total sanctification.WayneTranscription Wing cares about their customers.
”I was in a crunch to get a transcription done quickly and Transcription came through for us, accurately, quickly and with great prices. Would definitely use again.SadyTranscription Wing did a Fantastic Job
”Quick turnaround time and supportive, gracious staff make for a happy customer. Thank you so much for your help, TranscriptionWing!VictoriaConsistently reliable and helpful, with a positive attitude to match
”Transcription Wing cares about their work and their clients. They are always a pleasure to work with. Real value added for our organization.Mary Ellen GardinerGreat transcription and translation service
”Simple. Fast. Accurate. Affordable.Lauren N.Gets the Job Done
”Working with you guys has been great!JaimeGREAT WORK!
”A very easy company to work with, gets transcriptions done efficiently and quickly.TiffanyGreat work and timely
”Great service. Honest. Fast. Helpful. All you can ask from a business.Mike Tucker, Tucker Multimedia LLCThe only transcription service for me
”No issues. Everything went smoothly. Happy with the transcription and the customer service.JaneGreat Transcription
”Fast service, accurate and easy to work with! Couldn't ask for better!JodieGreat Service!
”Very satisfied. The audio was transcribed accurately and within a reasonable time frame. Competitive pricing.Nick KomljenovicFast and accurate
”I would use this service again, pleased with overall resultsCurtis Bennett Jr.
”We have used TranscriptionWing many times and they have never let us down!Ric E.Great service
”They offer a variety of options, deliver on time, and you can't beat the rates.EugeneGreat service, great rates
”Easy process and quick turnaround time. Overall good valueDan BrekkenEfficient service
”The transcripts were efficient and effective during my appeal!Lamar BurnoGreat legalists here....!
”I have no issues which is why we're continuing to work with you.SueTranscriptionWing has never disappointed.
”Easy service to use. Met my research needs.Elizabeth ChuangPrompt, professional transcription and translation
”TranscriptionWing does an excellent job for us! We receive our transcipts in a very timely and accurate manner. We would definitely recommend them because of their great service and efficiency.Amy VarsTranscriptionWing User
”TranscriptionWing has done an excellent job recording and transcribing my meetings. They are very easy and pleasant to work with, prices are good, and the quality of the transcripts is excellent.MichelleAccurate, complete service, with excellent customer focus
”Fast, friendly, reliable, accurate service. Will use again.TranscriptionWing User
”I've used Transcription Wing for many years now. Always on time, great service.DonnaGreat Service
”The service is dependable and simple to use! The best customer service sometimes is the service that is under the radar and you never give it a second thought because it works the way it was intended.Major National Research University
”Our company has been assisted on many webinars and the team at Confertel have been awesome. Nothing negative to report. All positives with their follow up and customer service.Private Research and Management Consulting Firm
”Not only does the platform have all the necessary functionality perform quality remote interviews, but their audio bridge and service infrastructure helped us complete successful interviews, on time and uninterrupted.Mid-Size Marketing Research Firm
”Over the past years I have had great experiences working with you. You provide excellent service, help me with all problems and are always professional. I would recommend to anyone looking for the services they offer.Largest National Membership Organization
”Other providers may claim to have more shiny tools but Civicom has never failed us.Independent Marketing Researcher and Partner
”Great telephone conference, no interference or dropped calls. clear, report was accurate.Specialty Home Infusion Company
”We would recommend Civicom to other companies in the market for a long term provider that performs at a level of excellence and reliability that consistently meets or exceeds expectations.Top Three Global Marketing Research Company
”Dependable, Always there when I need it. Never any problems with connections by any participant. Clear connections. Immediate summary. Prompt invoicing.Property Management Services Company
”I use TranscriptionWing frequently, and would recommend this service to anyone who needs an audio recording, short or long, transcribed quickly. The quality of service is excellent, as is the quality of the transcribed documents.Public Relations Firm
”The rating says it all! I cannot say enough about ConferTel’s support for our association. Prompt and efficient service from exceptionally trained and pleasant staff, almost no technical trouble, and responsiveness to our needs is what gives ConferTel 5 stars!A National Association for Estate Planners
”Our ability to measure and analyze the sales team’s activity and effectiveness has never been better. Users love the service because it has reduced the time they spend on entering better quality notes by over 75%, while also making it easier to use their CRM to schedule follow-up activities for their internals and minimize missed opportunities. Now, more of the sales team’s time is spent talking to clients, which benefits their client and the company. It is rare to find such win-win scenarios.Large Investment Firm
”We were very pleased with the results we got from hiring Please.Do to do our research on hotels and travel arrangements for our team that would be going to the many job sites of our new auditing client. The comprehensive spreadsheet Please.Do sent us gave us a great overview of where to contract for hotel rooms for our teams. We were way ahead of the curve of where we usually are on this type of expense planning. I am already looking for more ways they can help our company.Mid-Size Accounting Firm
”The ease in setting up a conference call with parties from all over the world is a great asset to our ability to provide excellent service to our customers. Staying in touch no matter what time of day anywhere around the globe helps us to better support our customers. I can set up a conference call from my home, when I’m traveling, or in the office. It’s a quick process. We have no problems successfully completing the important conference calls we set up. I can’t imagine running a global business without this valuable service.Global Parts Machine and Fabrication Corporation
”I am using TranscriptionWing’s services to have my qualitative PhD dissertation interviews transcribed, and they have been a massive help in this process. They offer very good rates according to how fast the turnaround time is. Their next day, 1 day, and 2 days options have been instrumental in this process so that I can quickly code the data before I interview the next person. Methodologically and practically, this is the ideal situation. A few typos here and there, but this is infrequent and very minimal. Transcripts are ALWAYS delivered on time. FYI for researchers, if your IRB needs a confidentiality agreement from them, TranscriptionWing easily provided me with one. Definitely recommend.Public Research University
”The quality of meeting note activity has increased tremendously. The notes entered by our previous vendor would have incomplete sentences. There was a lag on getting meeting notes into the system and it may be two weeks before they were logged, if at all. Follow-ups were done through email instead of the CRM and we were unable to track additional information about the meeting – such as meeting topic. Dial-A-Note has given us more flexibility and quicker turnaround time which has really benefited our internal wholesalers.Large Asset Manager
”I used the Please.Do app to research inflatable bouncy castles and birthday party supply rentals for my daughter’s 3rd birthday party and had an amazing experience. My Doer responded back within 15 minutes via email with 5 different party supply and rental businesses and included the business name, location, contact info and different types of products and prices. I was able to quickly evaluate the information and make an informed decision without having to take the time do all of the research myself. Thanks Please.Do for saving me time and effort and allowing me to be more productive.Consumer
”I have tried many other companies, and have had to spend as much time correcting their errors as it would have taken me to transcribe the recording myself. TranscriptionWing is prompt, reliable, accurate, and really goes the extra mile to deliver a fantastic finished transcript.Research-Focused Healthcare Company
”We were very surprised and please how easy it was to have a conference call recorded! Within a few minutes after the call concluded, I received an email with a digital file of the call. I was able to forward it immediately to those who missed the call. Wonderful! Thank you!International Christian Advocacy Organization
”Using Dial-A-Note has undoubtedly freed up lots of my time. Over a week of meetings I’d have typically spent over an hour putting all my notes together; now the time to do a week’s worth of voice recorded messages takes 10-15 mins max. It’s also helped avoid the regular occurrence of Salesforce timing out and losing my note. Because it’s so quick to record a voice note I get around to doing it much quicker so I don’t miss some info which I inevitably did when leaving the written notes to the end of the week or later.Global Investment Management Firm
”So much of my day is taken up with mundane tasks. So I decided to give Please.Do a try. What a huge help! I needed to find a repair service for a damaged rug. I took photos then sent Please.Do the images and a short description of what I wanted done. They came back to me with three options for repair services plus pricing for each. I made my choice. The rug was picked up, repaired, and delivered. I spent no time on figuring this out. Please.Do is the most efficient thing I have ever tried. I love it!Busy Consumer
”The ConferTel team have been incredibly helpful in making my webinar set-up and process simple. They are extremely customer service centric and whether it’s me or a client of mine purchasing the webinar, they have provided excellent service and follow through. I highly recommend them if you are looking for a progressive-looking, high performing, turn-key webinar service.Social Media Marketer for Doctors
”Good: The project management team was amazing in fielding our requests, working with our timelines (which were a bit unreasonable to be fair), and anticipating our research needs (tightening up our screeners on the fly while executing recruitment).Market Researcher
Overall: Terrific Job!! Thanks so much for being a great research partner.